Money Back Guarantee
Our promise:
What is a money back guarantee? Well, Glow Getter, it is our pledge to YOU.
We are so confident in our product and its results that we are offering you a money back guarantee on our lash and brow growth serums. Our serums must be applied nightly for a minimum period of 12 weeks in order to see results.
It is also important to mention that, although some Glow Getters begin to see their transformation within the first few weeks, for many customer results are not noticeably obvious until weeks 8-12. Therefore our TOP TIP is consistency and perseverance.
There are a few criteria that you will need to meet in order to qualify for this money back guarantee, they are as follows:
- Take a photo of your lashes on the day that you begin using our serum. The photo must have a time stamp and date visible.
- Continue to use our serum every night for a minimum of 6 months.
- Once 6 months of consistent use has passed, please take a subsequent photo of your lashes ensuring the image is clear and from the same angle as your first photo. Again, this image must have a date and time stamp visible.
- Send these images to hello@glowforitshop.com and a member of our team will examine the evidence you have provided. This can take around 5-7 working days.
- If all evidence is approved, you will either receive a replacement serum for you to continue your lash growth with us, or you will receive a full refund.
It is important to note that we cannot offer full refunds on cases involving irritation or reaction. As with all cosmetic products, we advise patch testing prior to use, and checking our full list of ingredients for any potential allergies:
Ingredients Include: Aqua (Water), Pentylene Glycol, Glycerin, Butylene Glycol, Lactobacillus/Wasabia Japonica Root Ferment Extract, Polysorbate 20, Urea, Disodium Phosphate, Panthenol, Sodium Hyaluronate, Tocopherol, Camellia Sinensis (Green Tea) Leaf Extract, Chamomilla Recutita (Matricaria) Flower Extract, Biotin, 1,2-Hexanediol, Caprylyl Glycol, Sodium Benzoate, Serenoa Serrulata Fruit Extract, Citric Acid, Potassium Sorbate, Benzoic Acid, Myristoyl Pentapeptide-17, Dextran, Sodium Metabisulfite, Acetyl Tetrapeptide-3, Trifolium Pratense (Clover) Flower Extract, Glycine, Larix Europaea Wood Extract, Camellia Sinensis (Tea) Extract, Zinc Chloride.
Do you want to know more about these ingredients and how do we use them? For more information see our Glow Goss blog.
It is also important to note that we (Glow For It) have the right to reject your application should the evidence not be complete. Your application will only be valid if it is placed within 3-6 months of your original order date.
So Glow Getters, this is our promise to you. In the unlikely event that you are not satisfied with your results, please drop us an email. Our DMs are always open, and we love nothing more than chatting with you!