Shipping Insurance
What is Shipping Insurance?
At Glow For It, we are committed to providing you with a seamless shopping experience. As part of this commitment, we offer Shipping Insurance to protect your orders from unforeseen issues that may occur during transit.
Shipping Insurance is an optional service that ensures peace of mind when shopping online. It covers your package against potential risks such as:
Shipping Insurance is an optional service that ensures peace of mind when shopping online. It covers your package against potential risks such as:
- Loss: If your parcel goes missing or is not delivered to your address.
- Damage: If your items arrive broken, defective, or in poor condition due to mishandling during delivery.
- Theft: If your package is stolen after it has been marked as delivered.
Why Choose Shipping Insurance?
While we partner with trusted courier services to deliver your products safely, situations beyond our control can sometimes arise. Shipping Insurance provides an extra layer of protection, so you can shop confidently, knowing your order is covered.
With Shipping Insurance, we will either:
With Shipping Insurance, we will either:
- Arrange for a replacement order to be sent to you free of charge, or
- Provide a refund for the items covered by the policy.
How to Add Shipping Insurance to Your Order
Adding Shipping Insurance is simple:
- During checkout, you’ll see an option to include Shipping Insurance.
- Click to add it to your order, and a small fee of 50p will be applied to your total.
- Complete your checkout as usual.
Filing a Claim
If you encounter any issues with your shipment, filing a claim is quick and easy. Here’s what to do:
- Contact our customer service team at hello@glowforitshop.com within 7 days of the expected delivery date or receiving your damaged package.
- Provide your order details and any supporting information (e.g., photos of damaged goods or confirmation that your package is missing).
- We’ll review your claim and resolve it promptly.
Shop with Confidence
Shipping Insurance is a small investment that guarantees peace of mind. Protect your Glow For It goodies and ensure they arrive safely at your door.
If you have any questions about Shipping Insurance, feel free to reach out to our customer service team. We’re always here to help!
If you have any questions about Shipping Insurance, feel free to reach out to our customer service team. We’re always here to help!